Draft, pending legal review. This text is not final and may change before launch.
Refund and Cancellation Policy
Last updated: [date].
Premium costs $10 a month
Linesmith Premium is $10 per month [plus tax where it applies]. It is billed monthly to the card you give us, starting when your free trial ends.
The 7-day free trial
- New subscribers get a 7-day free trial. You give a card to start it. You are not charged during the trial.
- If you do not cancel before the trial ends, your card is charged $10 and the subscription renews automatically every month until you cancel.
- We will email you [3 days] before the trial ends. You can cancel at any time before then and you will not be charged.
- One free trial per person. If we find a repeat trial (the same card or email), we may end it immediately.
Cancelling
- You can cancel at any time in your account under Manage Plan, [or by emailing [CONTACT EMAIL]].
- Cancelling stops future charges. You keep Premium until the end of the period you have already paid for, then your account moves to Free. Your saved bets and settings stay.
- Cancelling during the trial ends Premium at the end of the trial [or immediately — OPERATOR: choose] and you are not charged.
Refunds [OPERATOR: choose the policy; options below]
Because Premium is a digital service delivered immediately, [proposal A: payments are not refundable once a billing period has started, except where the law requires / except as below. / proposal B: we refund the first charge if you ask within [7] days of it / proposal C: pro-rated refunds on request]. We will refund, in full, [and without argument]:
- a charge made after you cancelled (a technical error on our side);
- a duplicate charge;
- a charge for a renewal if you did not receive the reminder email and tell us within [7] days [OPERATOR/LAWYER: whether to promise this];
- the unused part of a period if we end the service or close your account without a breach by you. To ask for a refund, email [CONTACT EMAIL] from your account email with the date and amount. We answer within [3] business days and refunds go back to the original card; your bank may take [5–10] days to show it. [LAWYER: any "cooling-off" or statutory refund rights in the target states; chargeback handling.]
If a payment fails
We will email you and retry [N] times over [N] days. If we cannot collect, your plan returns to Free; you can resubscribe any time.
Price changes
We will tell you at least [30] days before a price change takes effect on your renewal, and you may cancel before it does.
Contact
[CONTACT EMAIL] · [ADDRESS]
Questions: write to the Linesmith contact address, to be added with the final text. Back To Linesmith